1. What is a redecoration fee? Why do I pay this?
The redecoration fee
is intended to cover the costs associated with returning your
apartment to “like new” condition, keeping normal wear and tear in
mind, although you will be responsible for general cleaning of your
apartment prior to vacating.
2. How does roommate matching work?
We will try our best
to help you with a roommate(s) that meets your needs. In order for
us to find the most suitable roommate(s) available in our network,
we ask that you contact the leasing office and request a roommate
matching form. Once complete, a leasing specialist will review your
answers and place you with the most suitable roommates based
upon your selected profile. Our social media is another
excellent way to meet possible roommates!
3. What happens if I don’t like my roommate?
If you have signed
an individual term lease we can indeed help match you with a
roommate. However, The Village at Colbert Park® can’t guarantee
that all preferences can be met. If a conflict does arise please
contact the leasing office and we will see if we can do anything
for you. However, The Village at Colbert Park® is not responsible
or liable for any claims, damages, or actions of any nature
whatsoever relating to, arising out of or connected with disputes
between potential or selected roommates.
4. What is an individual term lease?
Individual leasing means peace of mind for both parents and
students. An individual lease means you are only responsible for
your student’s space, not the full apartment as a typical joint
lease would be structured. Common areas are shared responsibility
among all roommates (i.e., living room, kitchen, etc.).
Our term lease structure is a lease that begins on a specified
date and ends on a specified date, for one fee. This fee is
conveniently administered in 12 installments (similar to a monthly
5. How do I qualify for a lease at The Village at Colbert
order to finalize your lease documents you must qualify to reside
with us. There are four ways to qualify:
- Parental Sponsor Guaranty
- I-20 with qualifications
- Financial Aid with qualifications
- Income with qualifications
contact our leasing office to discuss the various options for
qualifying to reside at The Village at Colbert Park®.
6. Can I bring my own furniture?
You may bring
whatever furniture you wish with you; however, we provide a
furniture selection for the bedroom, living room and dining area.
If you choose not to use the furniture provided, it will be the
responsibility of the resident to store any furniture that they do
not wish to utilize and return it back to the apartment prior to
7. Do you have maintenance service?
Non-emergency requests for maintenance can be submitted via our
website at any given time and will be handled by the management
staff as soon as possible. Our average turnaround time for
maintenance service is less than 24-hours.
24-hour emergency maintenance is provided by calling the
office number. After hours you will be prompted to leave a message,
following the automated instructions on the office number. Your
message will be responded to by our on-call service technician. It
is our express goal to respond to any general service need within
8. Will I be charged for maintenance repairs?
You will not be
charged for standard maintenance repairs. Charges would only be
issued for repairs due to negligence.
9. Can I install a satellite dish?
If you would like to
upgrade your cable service you are more than welcome to, but the
property does have a few restrictions when it comes to securing a
satellite dish to our building structure. Please contact the office
for more details.
10. Do you allow pets?
We are pet friendly.
Please check with the leasing office on pet restrictions.